Looking for support?

We're here to help. Find answers to common questions here, or reach out to our support team at support@handoverhelper.com

What kind of support is available if I have questions or need help?

While our FAQ page addresses common questions, you can also reach out to our support team through support@handoverhelper.com for any specific issues or additional assistance.

Is my data secure with HandoverHelper?

Yes, we prioritize data security and privacy. Our system adheres to the latest security protocols to ensure your information is safe and secure. Full SOC II & ISO 27001 audit results are expected in Q2 2025.

How much does it cost to use HandoverHelper?

We offer a nominal subscription fee for access to our pilot customers.

How quickly can I get an onboarding package?

Company-wide setup typically takes around 2 weeks. After that, we are able to generate onboarding packages nearly instantly when provided with the necessary context about your new joiner and team.

Can the onboarding plans be customized?

Yes, our onboarding plans are tailored to the specific needs and context of your team and new joiner. You provide the initial context, and our system customizes the plans accordingly.